Welcome to ROOTORIGHT! By accessing or using our website, services, or purchasing products from us, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before proceeding. If you do not agree with any part of these terms, you should not use our website or services.

 

1. General

1.1 Ownership: This website is owned and operated by ROOTORIGHT. All content, including images, logos, text, and product descriptions, is the intellectual property of ROOTORIGHT unless otherwise stated. 

1.2 Acceptance: By using our website and purchasing products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. 

1.3 Amendments: We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page. It is your responsibility to review these terms periodically. 

 

 2. Products and Pricing

2.1 Product Information: We strive to ensure the accuracy of the information on our website. However, we do not guarantee that product descriptions, pricing, or other content is error-free. If a product is not as described, your sole remedy is to return it in unused condition. 

2.2 Pricing: All prices listed on our website are in Indian Rupees (INR) and are subject to change without notice. Prices do not include shipping and handling charges unless otherwise specified. 

2.3 Availability: Product availability is subject to change without notice. We reserve the right to limit quantities or discontinue any product at any time. 

 

3. Orders and Payment 

3.1 Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, errors in product or pricing information, or suspected fraud. 

3.2 Payment: All payments must be made through the secure payment methods available on our website. By submitting your payment details, you authorize us to charge the applicable fees to your chosen payment method. 

3.3 Order Confirmation: Once your order is placed, you will receive an email confirmation. However, this confirmation does not guarantee acceptance of your order. If your order is cancelled for any reason, you will be notified, and a refund will be processed. 

 

 4. Shipping and Delivery 

4.1 Shipping Policy: We aim to dispatch orders promptly, but delivery times may vary depending on your location and unforeseen circumstances. We are not responsible for any delays caused by third-party shipping providers. 

4.2 Shipping Charges: Shipping costs are calculated based on the weight, size, and delivery location of your order. These charges will be displayed at checkout. 

4.3 Delivery: Once the products are delivered to the address provided by you, we are no longer responsible for any loss or damage. 

 

5. Returns and Refunds

5.1 Return Policy: We accept returns for products that are unopened, unused, and in their original packaging within 2 days of purchase. For hygiene reasons, food items that have been opened cannot be returned. 

5.2 Refund Process: Once we receive and inspect the returned items, we will process a refund to the original payment method within 10-15 business days. Shipping charges are non-refundable unless the return is due to our error. 

5.3 Damaged/Defective Products: If you receive a damaged or defective product, please contact our customer service team within 48 hours of receiving your order to arrange a replacement or refund. 

 

6. Intellectual Property

6.1 Copyright: All content on our website, including but not limited to text, graphics, logos, and images, is the intellectual property of ROOTORIGHT and is protected by applicable copyright laws. You may not reproduce, distribute, or use any content without our prior written consent. 

6.2 Trademarks: The trademarks, logos, and service marks displayed on our website are registered and unregistered trademarks of ROOTORIGHT. You may not use any trademarks without our express permission. 

 

7. User Conduct

7.1 Prohibited Actions: You agree not to: 

  • Use the website for any unlawful purpose. 

  • Attempt to gain unauthorized access to our website, servers, or databases. 

  • Interfere with the proper functioning of the website, including transmitting any harmful code. 

7.2 Account Security: If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials. We are not liable for any unauthorized access or use of your account. 

 

8. Limitation of Liability

8.1 No Warranties: ROOTORIGHT makes no representations or warranties, either expressed or implied, regarding the operation of the website or the products sold on the site. You agree that your use of the website and our products is at your sole risk. 

8.2 Limitation of Liability: To the maximum extent permitted by law, ROOTORIGHT will not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or products. 

 

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from or related to the use of our website or the purchase of our products shall be subject to the exclusive jurisdiction of the courts located in Bangalore, India. 

 

10. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at: 

Email: support@rootoright.com

Phone: +91 9154690365